Frequently Asked Questions
Your guide to style, shipping, and shopping with ease.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since we curate pieces from various designers, we recommend checking the specific measurements for each item to ensure the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate wear and earrings are final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new look sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and duties or taxes are calculated at the time of checkout.
How should I care for my Pleasure Chest garments?
To maintain the longevity of your items, please refer to the care label inside the garment. We generally recommend hand-washing delicate fabrics and air-drying to prevent shrinkage.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.