Returns & Exchanges

At Pleasure Chest, we want you to feel confident in your style. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Ensure all items are in their original, unworn condition with tags attached, and place them securely in the original packaging along with the packing slip.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.